Privacy Policy

Koubru (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use the Koubru website and mobile application, a product of TR Bathroom and Kitchen. By accessing or using our website or mobile application, you agree to the terms of this Privacy Policy.

 1. About Koubru

•  Koubru is an eCommerce platform operated by TR Bathroom and Kitchen, providing offline and online sales of home and kitchen products.  Our services are currently available only within the state of Manipur, India.
•  We deal in products such as Basins, Chimneys, Kettles, Grinders, Gas Stoves, Kitchen Sinks, Microwave Ovens, and other Small Appliances.

 2. Information We Collect

•  We may collect the following types of information:
•  Personal Information: Name, mobile number, email address, delivery address, and billing details.
•  Order Information: Products purchased, order history, payment status, and delivery details.
•  Technical Information: Device information, IP address, browser type, and app usage data (for improving performance).
•  Offline Information: Details shared during offline purchases or customer support interactions.

 3. How We Use Your Information

•  Your information is used to:
•  Process and deliver orders
•  Manage online and offline sales
•  Communicate order updates, offers, or support responses
•  Improve our website, mobile application, and services
•  Maintain records as required by law

 4. Sharing of Information

•  We do not sell or rent your personal information to third parties.
•  Your information may be shared only with:
•  Delivery partners for order fulfillment
•  Payment gateways for secure transactions
•  Service providers who assist in operating our platform
•  Government or legal authorities if required by law

 5. Data Security

•  We take reasonable security measures to protect your personal information against unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security, and users share information at their own risk.

 6. Payments

•  All online payments are processed through secure third-party payment gateways. Koubru does not store sensitive payment details such as card numbers or CVV information.

 7. Cookies and Tracking Technologies

•  Our website and mobile application may use cookies or similar technologies to:
•  Enhance user experience
•  Remember preferences
•  Analyze traffic and usage patterns
•  You can control cookie settings through your browser or device. 

8.  Service Area Limitation

•  Koubru provides sales and delivery services only within Manipur. Orders placed outside this region may not be processed.

 9. User Responsibilities

•  Users are responsible for:
• Providing accurate and updated information
• Maintaining the confidentiality of their login credentials
• Not misusing the platform or providing false information

 10. Changes to This Privacy Policy

•  Koubru may update this Privacy Policy from time to time. Any changes will be posted on the website and mobile application. Continued use of the platform indicates acceptance of the updated policy.

 11. Contact Us

•  If you have any questions or concerns regarding this Privacy Policy, please contact TR Bathroom and Kitchen / Koubru Customer Support through whatsapp on the official website or mobile application. or , TR Bathroom and Kitchen.

Store Address- Nagamapal Phougeishangbam Leikai, Imphal, Manipur 795001

Contact us +91 8732075051 +919366199102

Email us -trbathroom@gmail.com